After login, you will get an overview of all your bookings in your profile and you can manage these quickly and easily. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. If you want to view/print itinerary, go to www.checkmytrip.com and put in your reservation code and . What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . Re: Lufthansa seat reservations are not possible on this flight. Please contact the provider of the flight in question. They are not. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. Country and language selection; currently. As most Airlines around the globe have been charging this fee for a long time, I fully understand. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448028', '');}, 'log_autolink_impression');airlines. The only advantage I see booking code share is schedule timing suitable to the consumer. While people who decide short notice and pay way more have to sit on the leftover seats.I dont think so. Turns out that the SFO-> Frankfurt flight is on United, the remaining are on Lufthansa (codeshare). Airlibe management should review this situation and take corrective action to restore the glory. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445932', '');}, 'log_autolink_impression');airlines involved. You can also book a hotel or a rental car directly, or even take out travel insurance. I look at him and go, wow. In such a case, you can change seats free of charge. Reminder Wake up call. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? LH seems to have given up any pretention to remain a high quality airline. We are traveling from SFO to Valencia this Tuesday 2/21 . Visit www.lufthansa.com for more information. No so fast! Haven't been successful with Swiss yet. Some People scream racism when they are not following instructions or rules. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Adios Lufthansa. I would be able to accept this, if LH's tickets in Eco Light where cheap. Or the pre-selection is My outbound ticket included two checked bags at no cost. I do. Not worth it. CarolGreat story. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). Otherwise Ryanair wins all the time, just carry headphones to avoid on board ads. My return didnt! She handed me my boarding pass with a smile and I looked down and didnt say anything but I wasnt business class. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. standard seat, seat in the preferred seating zone, seat with more legroom). Most helpful comments ( as chosen by the OMAAT community ). I don't know and I am If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. This has been skewed for a long time in favor of Euro pricing- now more than ever. As Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. They have no noticeable disadvantages, even though they aren't ensuite. Find Cheap Flights. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares. In principle, upgrade offers can be made on all Lufthansa flights up to 48 hours before departure. Luft was my go to European airline but teutonic idiocy is obvious here. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? Lufthansa is the national carrier for Germany and the largest carrier in Europe. I always checked in . Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81453198', '');}, 'log_autolink_impression');flight, This is the version of our website addressed to speakers of English in the United States. Others are not. Normally fly delta or klm. Saturday, the airports are likely to be extra busy. : 0 800 - 83 84 267. I Called Lufthansa to find out. The only reason to not take Ryanair is if you're travelling to a city where they use secondary airport, or when the schedule doesn't suit you. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. You are not travelling with a person who would be dependent on your help in the event of an emergency. Since 2016 for flights to Europe I have exclusively flown American Airlines on their planes, and I have never had an issue with lost seat reservations. I think you're jumping the gun here when assuming the worst. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. I've been flying with LH since 1982 and they have progressively become worse and worse. I did that, no hassle, paid the fee and got a confirmation number and could seat my seat numbers on both Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. The First Class Lufthansa seating comprises eight seats in a 1-2-1 configuration. Turkish took good care of me - but I thought it was strange. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. Saturday, the airports are likely to be extra busy. If the fare code allows seat selection, either included or with a fee, then yes, 90% of the time, you can use the Reservation Number/Record Locator to look up the reservation on the airline's web site and also add it to you profile. It was my favourite Airline for many many years. My bags were stuck in Frankfurt. Last night, I noticed that my seats are missing again! Incredible. In total, there will be six different business class seat types to choose from, with some including a bed of up to 2.2 metres, a baby bassinet, or extra work and storage space. Also, there are negotiations scheduled on the 2/22-23. Payment flexibility Book now, pay later. Shame on you Luftansa ! AC often does not allow advance seat selections for (ta && ta.queueForLoad ? At the gate, it was a madhouse as many others (all?) To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. Given the tough two years it has had, the carrier now wants to take advantage of returning passengers and maximize the ancillary products it sells. I take a photo of his badge and he TELLS ME delete it or I will call the police. Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. Photo: Vincenzo Pace | Simple Flying. On the plane it was obvious that there were many open economy seats. a change of aircraft type resulting in no equivalent seat being available on the new flight. In such a case, you can change seats free of charge. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. You would like to change the seat offered at check-in at your own request. At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! Book your preferred seat when booking your flight. Yes, I booked Lufthansa seats (United award) using the procedure outlined above -- get the Lufthansa confirmation number from your reservation on the United website, go on Lufthansa and select your seat. Each time the agent reinstated our seats and claimed to associate them with our United reservation. If they don't go well there very well could be another strike. If you're flying Economy Light, your seat is currently assigned only at check-in. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. About 12 years ago, I bought flights on Delta that put me on Air France iron. Adding the fact that I might have a middle seat is for me a reason to actively avoid them. I really enjoyed that flight. And finally Miles and More is a waste of a program, incredibly stingy with both miles and promotions. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. It is usually labeled "Airline Reference Code" or something like that. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. Lufthansa is no longer 5-Star airline!!! Never again! He gets angry at me and closes the door and says no more boarding. All Lufthansa flights have been cancelled. Please enable Strictly Necessary Cookies first so that we can save your preferences! Without the warning it took 1.5 hrs. I think you're jumping the gun here when assuming the worst. Wont recommend anyone to fly with LFH. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. The agent initially said there was nothing she could do ,not having access and didn't really want to help. Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. I have just noticed heightened scrutiny since the beginning of the year. Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. Please view our advertising policy page for additional details about our partners. Sadly for passengers, it seems like the only thing to do is take a hard look at which flight to take and brace for a middle seat. I stopped flying LH many years ago. Lufthansa seat reservations for Economy Class passengers, Seat reservations for Premium Economy, Business and First Class, Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, Conditions for Lufthansa seat reservations. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. Somebody needs to take a look at Lufthansa operations in Frankfurt. A refund for this reason is not possible. Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. We flew to LHR last month with fully paid Business Classes tickets and BA wanted to charge up to $168 each to reserve each seat, each way. Lufthansa Operations need to be shut down. What do you make of Lufthansas Economy Light seating policy change? As Lufthansa described this option up until now: If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. What are Lufthansas Economy Light fares? The only improvement was that we were able to get connected quickly. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. I don't know What happens if you can't produce an entry stamp? 5 star? In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. It stands to reason FR deserves to be named a five-star airline as they are now pretty much equivalent to Lufthansa! Thanks Francis, according to LH web chat, I can use my LH booking reference for both (ta && ta.queueForLoad ? Lufthansa airline completely ignored all the information presented to them. Manage individual bookings. You will be allocated a seat automatically when checking in. Now I make sure to note the relevant page when they make the I can't find your stamp claim. To use our mobile site, please enable JavaScript. My issue is this: Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. You are able to carry out the instructed tasks without the help of a companion, parent or other relative. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Because you need your AC confirmation number. This is not an ex-Philippine A350 and therefore has a 293-seat layout. While reserving a spot on the web, you should give a similar data as while reserving a . Since when is anything with LH best available? Carry out upgrades, receive special access to advance seat I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. How a great airline became terrible in over 2 years.. LH is really the worst and I say this as a Miles and More Senator who is forced to fly both them and Austrian bc of their dominance in Central Europe. Lufthansa is a new RYANAIR. aisle seat, window seat, seat with more legroom). By this point I had paid for a seat assignment after my previous experience. I haven't booked these yet, but I need to book flights from SFO -> Frankfurt -> Nairobi -> SFO. (Easier said than done, my home airports are FRA and DUS.). LH is also the preferred airline to fly in to and out of TEL AVIV by (Israeli) religious Jews. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. IF you booked on the Lufthansa web site then you need to call Lufthansa to get the PNRs for the other (ta && ta.queueForLoad ? Telephone our Service Center and book the seat of your choice on +43 5 1766 1000, Monday to Sunday from 08:00 to 20:00. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. I've had previous issues similar to Jojo Rabbit's. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. The woman I called at Lufthansa, since I was given the record locator for my flight on Lufthansa by the Untied flight, never even told me I could pay for a seat reservation. I couldnt of course. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. Wizz Air baggage allowance 5:52 pm. I picked our seats and were given our boarding passes the next day at the airport. Others too. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. When I got on the plane, there was somebody in my seat. And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? That seemed odd since I had previously seen them on United. Any idea whether this will affect FTL/SEN/HON members as well? Due to the closure of the airports in Frankfurt and Munich on this day, all Lufthansa flights that should have taken off or landed in Frankfurt and Munich on Friday have been canceled. Lufthansa is an embarrassment to Germany and the Star Alliance. I called one more time after checking in . Let us know in the comments! BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. I couldnt of course. 7. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". not inclined to argue with the German police as a foreigner! Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. With the strike, I am not calling today as they have a warning on the phone that it will be a very long wait. Guests will have control of a heating/cooling system for the nearly one-meter-wide seats and access to wireless charging stations, full suite-width screens, shoulder sink-ins, and personal wardrobes. Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. Turkish does the same. You can only switch your seat to another seat or at a lower price. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Economy class on Lufthansa is a bit more comfortable thanks to better seats. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. I already hated this change. Tall people flying 6:03 pm. https://www.lufthansa.com/de/de/Sitzplatzreservierung. BTW , " Martin" is an idiot! What happens if you can't produce an entry stamp? It is not possible to pay the fare on the bus. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. Lack of transparency, kind of blackmailing. I think we will go back to our pre covid routine. I wonder how much they paid to get this 5-star Skytraxx rating, which, quite frankly, has become a complete joke in the industry. As far as the worst European business class goes, Lufthansa is simply unrivalled. True for all US to EU flights as well. Lufthansa planes are getting a major upgrade. The gap between Lufthansa and Ryanair has just narrowed even further. However, an upgrade is unfortunately not possible for technical or legal reasons in the following cases: Tickets that have not yet been issued; Tickets that are part of a group booking; Tickets whose booking includes a child under 2 Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. I do think its particularly noteworthy how Lufthansa describes this as of course (Selbstverstndlich in German), essentially suggesting that it would be ridiculous to have any other policy. Never understood how seat reservations are lost. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. The A350s will have three suites with up to four seats each. With an Economy Class booking, you can reserve your preferred seat online up to four (4) days before departure. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. I say go right ahead. On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. Coming back to sfo to Frankfurt the security personnel at Frankfurt were on strike. For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. SO ! Tends to be rather punitive against all that didn't pay fantasy prices for a shit product that honestly has little differentiation left to LCCs. Call the Police. They changed our seats! I had to pay $70 to ensure a seat with my husband. Lufthansa is the biggest joke of Europe. Jo Jo RabbitThanks! At SFO United said I have to see the check Lufthansa was a problem. To reserve a spot by telephone, just call the Lufthansa Airlines Reservation Number at 1-844 310-2412. I tell him no, I dont think so, I've travelled for 50 years and this is not normal. But with this, they will soon be topping the charts. 2.2. This includes wireless charging, Bluetooth connectivity . Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. I find it difficult to find this earth shattering news when you consider what British Airlines is doing for Business Class. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. Once you have the PNR for the operating (ta && ta.queueForLoad ? The group is . As a FTL, from one year I choose only LOT POLISH (FREE drinks&food, FREE baggage for FTL and seat, of course). If you buy a fare that won't allow you to select something in advance, then this of course means a much higher probability of a middle seat if the flight is quite busy. As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! Lufthansa Booking +1830299 (3190 . But with this, they will soon be topping the charts. Oh, well. The amendment fee does not create an entitlement to the selected seat number or category. LH is the preferred airline to fly in and out of TEL AVIV for religious Jews - they obviously dont care. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. Lufthansa First Class seats. Pretty soon, they should all be wearing Black Shirts and a Swastika. dont follow the news when it comes to LH and Jews. If you disable this cookie, we will not be able to save your preferences. An exemption to the obligation of wearing a face mask can be made on health grounds upon presentation of a negative Covid-19 PCR test result (no more than 48 hours old) alongside the Lufthansa Group form signed by a doctor. Lufthansa adds $35 seat amendment fee. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. Conclusion. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. The economy class passengers are the worst affected. Vueling flight booked via British Airways - luggage query 6:52 pm. The only way they can get away with such behavior is because they really force people through their hubs. I doubt it. So yeah, you can bet that youll most likely be assigned a middle seat, and if you dont want that, you can pay a 25 (or $35) fee for the privilege of being assigned a better seat. I had extra time so I waited for them to open. I will NOT be flying with you again. This is the version of our website addressed to speakers of English in the United States. United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. Book your flights with Yatra.com and hold your seat for free. The flight is no longer a pleasant flight. The amendment fee applies per passenger per leg of the trip. Please note that, in this case, the selection can in some circumstances be limited. Tipping for wheel chair assistance 6:02 pm. Is that just for LH flights or will that also be the case for LX/OS flights as well? Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. The preferred seating zone reservation can be done at the time of flight booking or any time after flight booking up until 52 hours (LH) / 48 hours (OS) prior to departure.