The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Surviving wasnt easy. StubHub gets a lot activity from users on Facebook than it does on Twitter. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. To provide a deeper support system beyond grants, we lend our WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. Call 1-866-788-2482. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. HEADQUARTERS. 2697 Lakeville Rd. Will His AI Plans Be Any Different? Alternatively, WebNYC Flagship Office - Stubhub. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. 1 if you bought tickets and you have a problem with them. By signing up you are agreeing to receive emails according to our privacy policy. In February of 2020, we sold StubHub for $4 billion. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. 1412 Broadway, New York, 10018, USA. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Enjoy! I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. WebStubHub has 21 current employee profiles, including Founder Eric Baker. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. Fax Number: 1 Jeff Zwelling TBD. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. In March, the entertainment industry crashed. Thanks for your message we aim to get back to you within 24 hours. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"